Alcatel identifies trend toward user-centric services

Alcatel APAC President Christian Reinaudo identified three trends that are shifting the industry toward offering user-centric services:

• Increasing demand for multimedia services, especially video: Both consumers and businesses want more than just basic voice and data services, namely video. Alcatel estimates the number of IPTV users to increase from the current 2.6 million to up to 100 million by 2010. In APAC, IPTV users are expected to grow from 900,000 to 16.5 million.
• Demand to receive the same services on different devices: The increased mobility of users is driving demand for converged services.
• Awareness of price: Competition in communications has made users more price conscious. This requires providers to offer new services to differentiate them from their competitors.

For more on Alcatel's views on IPTV:
- read this National Multimedia article