AT&T U-verse rolls into Chicago
AT&T remains committed to its aggressive IPTV roll out and this week comes to Chicago for its biggest ever deployment and remains on track to hit one million users by the end of the year. The launch of the U-verse TV service in parts of 175 suburbs is the largest single rollout in the history of the U-verse service, which currently has 230,000 users. U-verse is deliberately downplaying the marketing of the service as a check against raising consumer expectations and is expected to face stiff local competition from local provider Comcast. AT&T has a statewide cable TV franchise after the Illinois Legislature agreed to a wide franchise.
"We're doing a controlled rollout because we want to provide a good customer experience," said AT&T Illinois GM Steven Mitchell. Earlier technical and regulatory issues had stalled the rollout from late 2006. AT&T is required to respond to customer requests for service within seven days, or face penalties such as providing some free service to the customer. AT&T executives confirmed its Q4 conference call that it was targeting one million users by the end of 2008.
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- AT&T will start offering TV service Article
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By Anonymous | Posted 3:26pm | April 22, 2008
UVERSE can forget about getting 30M customers by 2010. Announement that UVerse has discontinued the 1 + 3 STBs to new subscribers puts them in same league with cable companies and lawyers. Can't trust 'em. Can't stand to go with a good plan. Bait the first few connects so UVerse can anger potential future subcribes and that pretty much kills the deal for anyone with an alternative. Why not just stay married to what you have, at least you know what to expect from your existing provider relationship? UVerse swept me off my feet and I almost married them, but they changed the rules before they even got the FTTN.